COMPLIMENTARY SHIPPING ON ALL ORDERS OVER €55

Delivery

Shipping & delivery

Orders are prepared within 1–2 business days from our European fulfilment centre, with delivery in up to 7 business days.

Rates and timings

  • Delivery: up to 7 business days after dispatch.
  • Standard shipping: €4.90.
  • Complimentary shipping on all orders over €55.

Tracking

You receive a confirmation email as soon as your order ships, including a tracking link. Tracking can take up to 24 hours to update after dispatch.

Duties and taxes

Taxes are shown at checkout. Orders outside the shipping destination’s customs union may be subject to import duties payable to the carrier on delivery.

Lost or delayed parcels

If your parcel has not moved for seven business days, contact support@thesvelta.com and we will open an investigation with the carrier and replace the order where required.